Find my order

This page will help you access a set of bingo cards you have paid for. If you are trying to get back to a free set of bingo cards watch this video.

After you pay for a set of bingo cards you are taken straight to a page where you can play your virtual bingo game and download your printable bingo cards. There is no need to log in.

If you closed that page then don't worry - just follow the steps below to get back to it.

Check your email

When you pay for a set of bingo cards you will receive an email from with the subject "Bingo Cards - Ref. XXX-XXX" (where XXX-XXX is your order reference).

This email contains the link to access your virtual bingo game, and has your bingo cards attached in PDF format. If you find this email your problem is solved. Don't forget to check your spam folder.

If you paid by card the email was sent to the email address you entered when you paid. If you paid by PayPal it was sent to the primary email address on your PayPal account.

Resend email

If you think you deleted the email or it was blocked by your email provider, enter your email address here to search for your orders.

If we find an order with this email address we will email you a link to access the order. Make sure you check the spam folder. If you don't receive an email within a couple of minutes, this means we didn't find any active orders from that email address.

The email we send will come from a different email address and will not have the PDF attached, so it is less likely to be blocked by your email provider.

Contact us

If neither of these methods work then get in touch with us on

This is the slowest method to find your order, so please try the two ideas above first.

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