FAQs and Troubleshooting

Can I play virtual bingo?

  • Yes - all bingo cards made on myfreebingocards.com can be played as virtual bingo games. You can send out individual bingo cards that can be played online on any device or printed out.
  • For more information and video demos check out our Virtual Bingo Guide.

How do I make bingo cards on this site?

I made a mistake with an order I paid for

  • Don't panic.
  • Watch this video to see how to fix your mistake easily for free.

I can't find my order

  • After you pay you are taken to a page where you can immediately play your virtual bingo game and download your printable bingo cards. There is no need to log in.
  • Don't worry if you closed that page - your printable bingo cards and the link to access your virtual bingo game were also sent out to you by email after you paid.
  • If you're having trouble finding the email follow these simple steps.
  • If you can't get back to a set of free bingo cards you made, watch this video.

I paid and entered the wrong email address

  • No problem - drop us an email on hello@myfreebingocards.com with the order reference and the correct email address. We will re-send the bingo cards and your payment receipt.

My bingo cards are printing the wrong size

  • When you print your cards, select the option "fit to page" or "scale to fit".
  • Depending on what software you are viewing the pdf in, the option can look different. Here is an example.
  • When you select this option, the bingo cards will be scaled to fit whatever paper you are using (e.g. A4 or US Letter).

My voucher code won't work

  • Most voucher codes look something like E-A1B2C-3D4E5 or D-6F7G8-H9J1K.
  • Please make sure you enter the whole code, then click the "Apply" button.
  • After you click "Apply" one or more of the buttons will turn green and show a new price. You must then click one of the green buttons to proceed.
  • Codes starting with E- are valid for one use within 24 hours. Voucher codes starting with D- are valid for one use within one month.
  • If you voucher code is not working and you think it should, please drop us an email on hello@myfreebingocards.com
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