FAQs and Troubleshooting

My bingo cards are printing the wrong size

  • When you print your cards, select the option "fit to page" or "scale to fit".
  • Depending on what software you are viewing the pdf in, the option can look different. Here is an example.
  • When you select this option, the bingo cards will be scaled to fit whatever paper you are using (e.g. A4 or US Letter).

I paid but I haven't received my bingo cards

  • Your bingo cards are sent by email as a pdf attachment. 99% of bingo cards are received within five minutes.
  • If you have not received your bingo cards within five minutes, check your spam, and check that you entered the correct email address.
  • If the address was right and they are not in your spam, get in touch with us on hello@myfreebingocards.com and we will sort the problem out.

I paid and enerted the wrong email address

  • No problem - drop us an email on hello@myfreebingocards.com with the order reference and the correct email address.
  • We will re-send the bingo cards and your payment receipt.

My voucher code won't work

  • Most voucher codes look somthing like this:
    E-BINGO-1234-ABC12
    D-BINGO-5678-34CDE
  • Please make sure you enter the whole code, then click the "Apply" button.
  • Voucher codes starting with E-BINGO are valid for one use within 24 hours.
  • Voucher codes starting with D-BINGO are valid for one use within one month.
  • If you voucher code is not working and you think it should, please drop us an email on hello@myfreebingocards.com
Payments by Stripe     Emoji by EmojiOne     Terms of Use     Privacy Policy